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Can someone confirm that out of service Edges do receive the automatic software update

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  • 1.  Can someone confirm that out of service Edges do receive the automatic software update

    Posted 01-17-2018 13:59
    No replies, thread closed.

    We just want to make sure that an Edge which is out of service state (but seen from PureCloud) still gets updated when necessary.

    Thanks



  • 2.  RE: Can someone confirm that out of service Edges do receive the automatic software update

    Posted 01-17-2018 17:04
    No replies, thread closed.

    Hi, Yes, an Edge will still receive automatic software updates when out of service, as long is it is still online.



  • 3.  RE: Can someone confirm that out of service Edges do receive the automatic software update

    Posted 01-17-2018 17:45
    No replies, thread closed.

    Thanks for the quick confirmation.

    Have a nice day.