Genesys Cloud - Main

 View Only

Sign Up

Back to discussions
Expand all | Collapse all

Email Queue is incorrect shows 750+ emails when in fact there are only about 200(ish), anyone else experience this at all.??

  Thread closed by the administrator, not accepting new replies.

  • 1.  Email Queue is incorrect shows 750+ emails when in fact there are only about 200(ish), anyone else experience this at all.??

    Posted 11-20-2017 15:07
    No replies, thread closed.


  • 2.  RE: Email Queue is incorrect shows 750+ emails when in fact there are only about 200(ish), anyone else experience this at all.??

    Posted 11-20-2017 18:00
    No replies, thread closed.

    Hi Laurie,

     

    Have you filed a support ticket for this? It's best to open up a support ticket for issues like this so that they can be investigated properly.