Genesys Cloud - Main

Hello everyone.

We are trying to set a strategy to have different external numbers for production use and for test purposes. Is there a way to have the same SIP trunk configured in 2 different Edges and the calls made to number X would enter in edge A while the calls made to number Y would enter in edge B?

THank u.

Regards,

Daniel Grosso

Lisbon, Portugal

As far as I know you need to discuss this with your SIP Provider. I know that some SIP Providers are able to define an other endpoint based on your numberplan....

In my case for testing :

• I've a separate trunk (10 concurrent lines)
• for each country we are active 3 did's
• two seperate edges.

This to ensure that production will not be affected by my testing..

Hello Rogier,

We will have 2 edges too. In that case we will assume a distinct IP for each EDGE, regardless of who does the routing.

Thank u for ur answer.

Regards,

Daniel