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  • 1.  ???????????????????????????

    Posted 05-25-2017 04:34
    No replies, thread closed.

    ????????????????????????????????????Null???????????????????????????????????????????????????????????



  • 2.  RE: ???????????????????????????

    Posted 05-26-2017 15:57
    No replies, thread closed.

    I just translated his request. This new function request is that batch user password set or reset done by purecloud admin. Any comments or same experience?



  • 3.  RE: ???????????????????????????

    Posted 05-26-2017 16:17
    No replies, thread closed.

    No, there is no way to set or reset the password for users using a batch process. An admin must set the password one user at a time.



  • 4.  RE: ???????????????????????????

    Posted 05-28-2017 22:06
    No replies, thread closed.

    Shimizu-sama, (Japanese digest to follow at the end) - this is Hiroto Masaki working for Genesys Japan office.  In addition to a response from George, I just reviewed the Genesys internal ticketing system for internal roadmap, but none appears to exist, which matches with your request.  I will go ahead and make a request to the product team, tagging to your Kanden CS Forum-sama customer record, but please note that the request has to go through a review process, so it takes time even if it is to be picked up for feature development.  Japanese digest - ?????????????????????George??????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????hiroto.masaki@genesys.com????????????????????????????