Genesys Cloud - Main

 View Only

Sign Up

Back to discussions
Expand all | Collapse all

How do I configure the quantity of simultaneous interactions across multiple media types that an agent can handle?

  Thread closed by the administrator, not accepting new replies.

  • 1.  How do I configure the quantity of simultaneous interactions across multiple media types that an agent can handle?

    Posted 10-06-2016 17:25
    No replies, thread closed.