AppFoundry: The Genesys Marketplace Experience

Hi everyone, I'm Kaio, I'm already part of a few communities here, and I'm joining this one now. ------------------------------ Kaio Oliveira GCP - GCQM - GCS - GCA - GCD - GCO - GPE & GPR - GCWM PS.: I apologize if there are any mistakes in my English; ...

Hi, Our team is hoping to explore a mobile friendly Genesys solution for our field agents. We have explored the Mobile Office solution and we have found that it does not allow for Salesforce interaction logging for both inbound and outbound interactions ...

Welcome @Katrina Joyce Sampher ------------------------------ Raphael Poliesi ------------------------------

Thank you, can't wait to see how it works! ------------------------------ Senih Demren Senior Technical Specialist ------------------------------

A quick note: Business user documentation is now available in the Resource Center Developer and API documention is still available in the Developer Center Information on Genesys Developer Partner programme is available in the Developer Center ...

Thank you very much for the insight and confirmation, Aiofe! My best, Andy ------------------------------ Andy Hasenyager PS Project Manager ------------------------------

Hello, If the 3CX gateway meets the requirements for Genesys Cloud BYOC, it could integrate. The requirements can be found here: https://help.mypurecloud.com/articles/carrier-requirements-byoc-cloud/ https://help.mypurecloud.com/wp-content/uploads/2023/10/Genesys-Cloud-Carrier-Interop-Spec.pdf ...

Thanks I believe this was sorted out and it came down to what the listing setting was at the time the product was added to the subscription. ------------------------------ Vaun McCarthy ------------------------------

Thanks Cherry. Pindrop is an enterprise-grade alternative - An Elite AppFoundry partner with native Genesys integrations - delivering voice authentication, multi-factor fraud detection and industry-leading deepfake/liveness protection via Pindrop Pulse ...

Hi, You have a couple of options: each SKU can include predefined quantity-based discounts, or you can collaborate with our Account Executives to apply customized discounts for each opportunity. ------------------------------ Cherry Liang Director ...