Genesys Cloud - Beta HQ

Thank you all for escalating. We are working to bring the data back online. Our apologies. ------------------------------ Isla Taylor IT Director - Customer & Partner Digital Experience ------------------------------

This test has already closed. Thanks, everybody, for your incredible feedback! ------------------------------ Olga Revilla Staff User Experience Researcher ------------------------------

Hello Jason, good day, I want to know if the following depreaction: "Removal of Generic Webhooks integration for chat notification" will impact on " Outbound Notification Webhook URL" for Open Messaging integrations. Thanks and Regards ------------------------------ ...

Hi Roberto, FYI, you cannot have both v1 architect action (Call Bot Connector) and v2 architect action (Call Digital Bot Connector) in the same flow. A fter you have successfully configured the integration, you need to create a new flow to see the ...

Here are the Genesys Cloud CX Release Notes for this week! Feature availability may vary and is based on factors such as, but not limited to, region readiness, product licensing, and the Genesys release schedule. For more information, see the ...

Thanks! We have received a lot of participants in just one day. Stay tuned for new research opportunities! ------------------------------ Olga Revilla Staff User Experience Researcher ------------------------------

Thanks - Yeah, I already signed up. I can't remember if those dates are the registration dates or the actual beta dates. i haven't heard anything, so that's why I was curious. ------------------------------ Peter Stoltenberg Engineer ------- ...

Here are the Genesys Cloud CX Release Notes for this week! Feature availability may vary and is based on factors such as, but not limited to, region readiness, product licensing, and the Genesys release schedule. For more information, see the ...

We're exploring how organizations understand and prove the value of AI. This survey is for Genesys employees and focuses on their perspective working with Genesys Cloud Customers and Partners. Your feedback contributes to our emerging understanding, ...

Here are the Genesys Cloud CX Release Notes for this week! Feature availability may vary and is based on factors such as, but not limited to, region readiness, product licensing, and the Genesys release schedule. For more information, see the Genesys ...