Genesys Cloud - Beta HQ

Here are the Genesys Cloud CX Release Notes for this week! Feature availability may vary and is based on factors such as, but not limited to, region readiness, product licensing, and the Genesys release schedule. For more information, see the ...

The Data Format manipulation coverting SOAP/XML to JSON its a great feature. I don't need a middleware anymore. I believe that's can be help with nested array too, am I wrong? ------------------------------ Lineu Roberto de Castro Romão -------- ...

Here are the Genesys Cloud CX Release Notes for this week! Feature availability may vary and is based on factors such as, but not limited to, region readiness, product licensing, and the Genesys release schedule. For more information, see the ...

Yes, it's working now on the new release. Thanks! ------------------------------ Jake Hilber NA ------------------------------

Olá, prova realizada. Inclusive a melhora esta muito evidenciada nessa nova proposta. ------------------------------ Andre Costa ------------------------------

Here are the Genesys Cloud CX Release Notes for this week! Feature availability may vary and is based on factors such as, but not limited to, region readiness, product licensing, and the Genesys release schedule. For more information, see the ...

Was just reading a few of the discussion posts, and I just wanted to feedback that my customers have all a positive response to the changes on the UI. It looks much more modern and very user friendly navigation. Huge Kudos to the teams that were involved. ...

Here are the Genesys Cloud CX Release Notes for this week! Feature availability may vary and is based on factors such as, but not limited to, region readiness, product licensing, and the Genesys release schedule. For more information, see the ...

Hi, We're working with the Digital Bot Connector (beta) and we're running into some trouble when we enable the MTLS option. When MTLS is disabled on the integration we can make a connection with our bots and everything seems to work fine so far. When ...

Hi Luciano, There isn't a formal invite process but you can ask your account manager. This has been a very limited availability run with the release due soon so unlikely to get a place I'm afraid. ------------------------------ Richard Chandler ...