Genesys Cloud - Beta HQ

Here are the Genesys Cloud CX Release Notes for this week! Feature availability may vary and is based on factors such as, but not limited to, region readiness, product licensing, and the Genesys release schedule. For more information, see the ...

Hi Olga, thanks for sharing this. I noticed the study appears to be closed - is feedback still needed at this stage, or will there be another opportunity to contribute? I'd be happy to participate if it reopens. ------------------------------ Mateus ...

The beta keeps shifting...should we just assume it will be in 2027 now ------------------------------ Anish ------------------------------

cool ------------------------------ Kaio Oliveira GCP - GCQM - GCS - GCA - GCD - GCO - GPE & GPR - GCWM PS.: I apologize if there are any mistakes in my English; my primary language is Portuguese-Br. ------------------------------

Here are the Genesys Cloud CX Release Notes for this week! Feature availability may vary and is based on factors such as, but not limited to, region readiness, product licensing, and the Genesys release schedule. For more information, see the ...

Hello, Unfortunately, you may not be able to join the testing of this feature. You may want to reach out to your CSM or AE to see if they can check with Product Management but I believe the recruitment period for this has closed. ------------------------------ ...

Hello, Unfortunately, you may not be able to join the testing of this feature. You may want to reach out to your CSM or AE to see if they can check with Product Management but I believe the recruitment period for this has closed. ------------------------------ ...

This is not the process for entering the Limited Availability program for Agentic Virtual Agent. There was a full application that needed to have been submitted by you or your Genesys AE a few weeks ago, and based upon the application Product Management ...

Here are the Genesys Cloud CX Release Notes for this week! Feature availability may vary and is based on factors such as, but not limited to, region readiness, product licensing, and the Genesys release schedule. For more information, see the ...

Here are the Genesys Cloud CX Release Notes for this week! Feature availability may vary and is based on factors such as, but not limited to, region readiness, product licensing, and the Genesys release schedule. For more information, see the ...