lvasquez | 2020-04-28 16:42:23 UTC | #1
I trying to Post and Send Message from PureCloud Api Developer Tool, but I got the follow response
{ "message": "Bad request: Messages may only be sent for non-external communications", "code": "bad.request", "status": 400, "messageWithParams": "Bad request: {details}", "messageParams": { "details": "Messages may only be sent for non-external communications" }, "contextId": "737cf3a5-d42b-4022-9ad1-bd9a51d839d7", "details": [], "errors": [] }
My conversationID is fine and mu communicationID I think that it was right as well. The interaction was already alive
tim.smith | 2020-04-28 16:49:02 UTC | #2
The error message is noting that you can't send messages for communications that are external. I don't have access to your conversation data, so I can't provide a more specific answer than that, but try other communications for the conversation that aren't external.
system | 2020-05-29 16:57:15 UTC | #3
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