spatil | 2024-03-19 17:46:35 UTC | #1
Hi team ,
We've encountered an Error 409 Conflict while using Genesys API "/api/v2/conversations/messages/agentless" to send sms from our application.
Could you please assist/help on to resolve this error.
Below is the request and response details.
Request: /api/v2/conversations/messages/agentless
Payload: { "fromAddress":"" , "toAddress":"", "toAddressMessengerType": "sms", "textBody": "", "useExistingActiveConversation": true };
Response:
{ "message": "Version number mismatch for the update operation. Get the latest version of the entity and try again.", "code": "conflict", "status": 409, "contextId": "", "details": [], "errors": [] }
jacobshaw | 2024-03-19 18:30:19 UTC | #2
Hi @spatil This seems like a bug since the request doesn't allow for the input of a version. Also the only documented 409 for the request is organization.outbound.usage.limit.exceeded. For that reason, please open a case with Care to investigate this.
spatil | 2024-03-20 05:38:15 UTC | #3
jacobshaw, post:2, topic:25286
input of a version
Which input of a version?
jacobshaw | 2024-03-20 13:51:47 UTC | #4
The error message is mentioning a version number mismatch, but there is no option in the request for specifying a version number, and there is no associated GET endpoint for getting the latest entity version.
system | 2024-04-20 13:52:24 UTC | #5
This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.
This post was migrated from the old Developer Forum.
ref: 25286