vadya | 2019-11-22 13:51:50 UTC | #1
I am attempting to add a participant to a conversation using: postConversationsCallParticipants { "startTime": "2019-11-22T13:35:12.562Z", "participants": [ { "name": 'some name', "attributes" : { "customAttr1": customVal, "customAttr2": customVal2 } } ] };
I got this in the response:
"{"status":500,"code":"internal.server.error","message":"An error has occurred. Please contact support. Message: {message}","messageWithParams":"An error has occurred. Please contact support. Message: {message}","messageParams":{"message":"null"},"contextId":"eaf5df88-a807-4f8d-86e5-ce9d94c114f9","details":[],"errors":[]}"
Jason_Mathison | 2019-11-22 14:21:47 UTC | #2
This appears to a bug of some type, please open a case with customer care to investigate this issue.
vadya | 2019-11-22 14:24:49 UTC | #3
Could you please help me with this, because I I've never opened a case with customer care
Jason_Mathison | 2019-11-22 15:27:18 UTC | #4
This page can get you started: https://help.mypurecloud.com/articles/purecloud-support-portal/
system | 2019-12-23 15:27:20 UTC | #5
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