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  • 1.  802.1X authentication

    Posted 06-10-2023 09:34
    No replies, thread closed.

    We are setting up Poly VVX 350 phones using ZTP.  We have been able to get the phones to register on our network, but if we daisy chain a computer off of the phone, 802.1x authentication is failing for the computer.  Has anyone run across this issue?

    Thanks!


    #SIP/VolP
    #Telephony

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    Chad Markle
    Magellan Health Inc.
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  • 2.  RE: 802.1X authentication

    Posted 06-13-2023 13:26
    No replies, thread closed.

    We found out the issue was with the firmware version on the phone.  We updated the firmware from version 6.4.3.5059 to 6.4.5.1251.  According to this link a minimum version of 6.4.4 is required.  I am trying to find out what is needed for Genesys to update the firmware version they support/publish on the Genesys Cloud platform.



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    Chad Markle
    Magellan Health Inc.
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