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  • 1.  Ability to make additional comment optional on question in evaluation form?

    Posted 12-01-2024 20:52
    No replies, thread closed.

    Hi guys, we have the requirement to optionally leave a comment on specified questions in our evaluation forms.

    It looks like ticking on [Require Additional Comments] of a form makes the comments mandatory, and the assessor has to put something in as a comment else they can't complete the assessment.

    Am I missing something that would allow the additional comment to be optional?


    #QualityManagement

    ------------------------------
    Lee Smith
    Senior Business Analyst Contract
    Genesis Energy
    lee.smith@genesisenergy.co.nz
    ------------------------------


  • 2.  RE: Ability to make additional comment optional on question in evaluation form?
    Best Answer

    Posted 12-01-2024 23:17
    No replies, thread closed.

    Yep, that is the way it works for that check box, but did you know that if you just build a form, there is a comments option automatically added to the form? 

    Here are some other ideas along this line that you can vote on:

    Quality Form Free Text Question for | Genesys Cloud Ideas Portal

    Add capability for conditional required | Genesys Cloud Ideas Portal



    ------------------------------
    Robert Wakefield-Carl
    ttec Digital
    Sr. Director - Innovation Architects
    Robert.WC@ttecdigital.com
    https://www.ttecDigital.com
    https://RobertWC.Blogspot.com
    ------------------------------



  • 3.  RE: Ability to make additional comment optional on question in evaluation form?

    Posted 12-02-2024 14:59
    No replies, thread closed.

    Thank you so much, Robert - that is exactly what I'm looking for! I must have missed that in the documentation.
    Time to go change a few forms... ;-)

    Thank you :-)



    ------------------------------
    Lee Smith
    Senior Business Analyst Contract
    Genesis Energy
    lee.smith@genesisenergy.co.nz
    ------------------------------

    Original Message


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