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Hello fellow Cloud Users!
Our workforce team has quickly noticed how inefficient it is to have to click in and out of each schedule / planning period to access a range of dates. We have put forth an idea in the Ideas Lab asking for the ability to view all published schedules continuously (like the Master Schedule in Engage). If you think this would be a good addition to Cloud, please upvote the idea I've linked here!
If anyone has managed to identify any workarounds here I am all ears.
#Scheduling#Workforcemanagement#Scheduling#GenesysCloudCX#Scheduling------------------------------Andrea RushfeldtATB Financial------------------------------
Great idea - I've just voted :-)
I've also added a hyperlink to the idea for ease for others.
Thanks Tracy! You're the best!!
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