Workforce Engagement Management

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Thread Subject Replies Last Post
Transforming Quality Management with AI Scoring in a High-Volume Operation
   
1 2 hours ago by Daniel White
Original post by Mateus Nunes
Evaluation by Evaluator AND Evaluation by Agent in the same Policy
   
3 12 hours ago by Hannah Elliott
Original post by Kianna Thompson
Service levels
   
11 16 hours ago by Shelby Cronk
Original post by Robert Gacula
Using Quality Management Policies to Distribute Evaluations Completed by Supervisor Copilot
   
1 21 hours ago by Mark Fagus
Original post by Mateus Nunes
Automatic Best Method
   
2 2 days ago by Shelby Cronk
Original post by Cory E Vance
Feedback Request: Improving How Selected Activities Display in the Schedule Editor (as part of upcoming Activity Color Customization)
   
17 2 days ago by Tom Magness
Original post by Andy Boland
📢New Feature - Start time variance across all Weeks of the Planning Period and Enable Flexible Activities to be relative to the Shift End Time
   
7 2 days ago by Aloke Aggarwal
Original post by Paul Wood
Holiday Automation Rules
   
4 2 days ago by Paul Wood
Original post by Neil Draycott
Activity Plans - Recurring Help for Bi Weekly Meetings
   
11 2 days ago by Silvia Schuts
Original post by Jacqueline Turner
Main Forecast with Schedules
   
0 2 days ago by Gerard McGlynn
Showing 1 to 10 of 1000 + threads (1000+ total posts)