Workforce Engagement Management

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📢New Feature - Start time variance across all Weeks of the Planning Period and Enable Flexible Activities to be relative to the Shift End Time
   
5 9 hours ago by Wendy Dodson
Original post by Paul Wood
Activity Plans - Recurring Help for Bi Weekly Meetings
   
8 14 hours ago by Paul Wood
Original post by Jacqueline Turner
Updated Genesys Beyond Courses Are Now Live in Development and Feedback!
   
1 15 hours ago by Neil Draycott
Original post by Paul Turner
Feedback Wanted: Your Experience with Virtual Supervisor (AI Scoring)
   
27 15 hours ago by Neil Draycott
Original post by Jose Ruiz
Copilot Dashboard
   
1 15 hours ago by Chris Dalziel
Original post by Lindsey Ray Bonanni
Holiday Automation Rules
   
2 15 hours ago by Neil Draycott
Feedback Request: Improving How Selected Activities Display in the Schedule Editor (as part of upcoming Activity Color Customization)
   
10 16 hours ago by Jodi Maffitt
Original post by Andy Boland
Average Handle Time (AHT) Calculation: Automatic Best Method
   
1 17 hours ago by Jay Langsford
Original post by Shelby Cronk
Automatic Best Method
   
1 23 hours ago by Heather Henderson
Original post by Cory E Vance
Genesys Cloud Release Notes | December 15th 2025
   
0 2 days ago by Tracy Vickers
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