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  • 1.  About static link to download reporting data

    Posted 2 days ago

    Hi,

    For some use case, we use static links to get reporting data at scheduled time then with external process recover the data, It work fine as expected. However, the static link is not permanent, afger 100day it expires and require renew. The static link can be renew it by API?

    Regards,

    SG


    #Integrations
    #PlatformAPI
    #PlatformCLI
    #PlatformSDK

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    Saugort Dario Garcia
    Arquitecto de soluciones
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  • 2.  RE: About static link to download reporting data

    Posted 2 days ago
    Edited by Phaneendra Avatapalli 2 days ago

    Hi SG,

    You might find this documentation helpful:

    https://help.genesys.cloud/articles/generate-static-link/

    Based on the documentation, it explains how static links work and how they are updated with each scheduled run, but it doesn't seem to mention anything about link expiry or how to renew them.

    From this, it's not clear that renewing an existing link is supported.

    Hope this helps keen to hear if anyone else in the community has come across a different approach 👍



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    Phaneendra
    Technical Solutions Consultant
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    Original Message


  • 3.  RE: About static link to download reporting data

    Posted 14 hours ago

    But if it's a static link, it shouldn't change. I've seen cases where they've been using the same link for over a year.



    ------------------------------
    Maico Zorzan
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    Original Message


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