Genesys Cloud - Developer Community

Hi Jason, User changes are logged in the audit events delivered via EventBridge and Web Socket (topic: v2.audits.entitytype. {id} .entityid.{id}), see this idea user changes However, based on the details you shared here, these notifications won't ...

We are trying to create a pop notification that tells the supervisor they need to request an extension instead of adding it by themselves because it causes issue with internal tracking as the business does not know if that extension is used in their spreadsheet. ...

What exactly do you need to send to the endpoint, and what have you tried so far? ------------------------------ --Jason ------------------------------

Hi Dev Community! Happy New Year :D We are working with the Audio Connector integration, and we have a question about something... In the Protocol Reference documentation, it specifies that when the server finishes, it sends a ...

HI Vidhu, There is a DNIS performance report which gives you the DNIS level data for a 30 minute interval. You can check the below resource centre article https://help.mypurecloud.com/articles/dnis-performance-detail-view/ Also, if your multiple ...

Hi Michael This should be implemented by the Genesys PS team for that connector. I would advise to reach out to them on when these changes will reach production. Thanks Thomas ------------------------------ Thomas Prendergast Product@Genesys ...

Hello, " Additionally, are there any future plans to deprecate or restrict the classic Authorization Code grant in Genesys Cloud? " Not at this stage. The deprecation is only for Implicit Grant flow - in two stages: (stage 1) Beginning ...