Genesys Cloud - Main

 View Only

Sign Up

  Thread closed by the administrator, not accepting new replies.

  • 1.  Add Asserted Identity Header

    Posted 06-19-2020 11:38
    No replies, thread closed.
    Hello,

    Can you help me to add Asserted Identity Header for outbound call.

    I found on External Trunk an option  named "Asserted Identity Header" but when i can put the value please ?


    Thank you for your Help

    Best regards
    Salim
    #Outbound
    #Telephony

    ------------------------------
    Salim Nouh

    ------------------------------


  • 2.  RE: Add Asserted Identity Header

    Posted 06-19-2020 17:56
    No replies, thread closed.
    What do you need to achieve with that?  Try using the Static User Data section under the Protocol section of the trunk.

    ------------------------------
    Vaun McCarthy
    NTT New Zealand Limited
    ------------------------------

    Original Message


  • 3.  RE: Add Asserted Identity Header

    Posted 06-22-2020 04:04
    No replies, thread closed.
    Hi Salim,

    Yes I have used it for many customers and the carriers.

    Go to the "External Trunk Configuration" in the Trunk and "General.

    Enable "Asserted Identity" and then enter the authorized number in the URI field, such as +441234567891

    This will then always send that value as the PAI on an outbound call

    Thanks Luke

    ------------------------------
    Luke Mitchell
    Conn3ct
    ------------------------------

    Original Message


Related Content