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  • 1.  Add Snippet Recording to your Genesys Cloud for Salesforce call controls

    Posted 10 hours ago

    Hi All

    As Genesys Cloud for Salesforce is scheduled for End of Life, the new call control was not added to that package.

    There is a workaround to include this in your solution by typing 'snippetRecord' and pressing Add.

    Happy recording!


    #EmbeddableFramework

    ------------------------------
    Thomas Prendergast
    Product@Genesys
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  • 2.  RE: Add Snippet Recording to your Genesys Cloud for Salesforce call controls

    Posted 8 hours ago

    Olá!

    Por favor, tem a documentação da indicação de que o Genesys Cloud para Salesforce está programado para chegar ao fim?



    ------------------------------
    Augusto Aranha
    Gerente de Desenvolvimento de Sistemas e Planejamento
    ------------------------------

    Original Message


  • 3.  RE: Add Snippet Recording to your Genesys Cloud for Salesforce call controls

    Posted 8 hours ago

    https://help.genesys.cloud/announcements/deprecation-salesforce-open-cti-integration/



    ------------------------------
    Thomas Prendergast
    Product@Genesys
    ------------------------------

    Original Message


  • 4.  RE: Add Snippet Recording to your Genesys Cloud for Salesforce call controls

    Posted 2 hours ago

    Great news!!!!



    ------------------------------
    Douglas Fukuoka
    Support Analyst
    ------------------------------

    Original Message


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