Hi everyone,

I have a question regarding adding the AudioCodes 405HD to BYOC Cloud. The phone shows as operational and registered, and it has been added to the user George Lau, but I still cannot make or receive calls from it. Could someone provide me with some hints?

Making Calls

When I make a call from the user George Lau, who is already mapped to this AudioCodes 405HD and another WebRTC phone user, the following error is displayed, even though the receiving party is not in DND (Do Not Disturb) mode:

Call Error:
The station connection attempt received a DND (Do Not Disturb) status from the line appearance.

Receiving Calls

When another user makes a WebRTC phone call to George Lau, who is already mapped to the AudioCodes 405HD, the AudioCodes 405HD does not ring, and the caller hears George Lau's voicemail box. However, user George Lau has not set any forwarding functions.

Thank you!
George Lau

Hi everyone,

I have a question regarding adding the AudioCodes 405HD to BYOC Cloud. The phone shows as operational and registered, and it has been added to the user George Lau, but I still cannot make or receive calls from it. Could someone provide me with some hints?

Making Calls

When I make a call from the user George Lau, who is already mapped to this AudioCodes 405HD and another WebRTC phone user, the following error is displayed, even though the receiving party is not in DND (Do Not Disturb) mode:

Call Error:
The station connection attempt received a DND (Do Not Disturb) status from the line appearance.

Receiving Calls

When another user makes a WebRTC phone call to George Lau, who is already mapped to the AudioCodes 405HD, the AudioCodes 405HD does not ring, and the caller hears George Lau's voicemail box. However, user George Lau has not set any forwarding functions.

Thank you!
George Lau

Hi everyone,

I have a question regarding adding the AudioCodes 405HD to BYOC Cloud. The phone shows as operational and registered, and it has been added to the user George Lau, but I still cannot make or receive calls from it. Could someone provide me with some hints?

Making Calls

When I make a call from the user George Lau, who is already mapped to this AudioCodes 405HD and another WebRTC phone user, the following error is displayed, even though the receiving party is not in DND (Do Not Disturb) mode:

Call Error:
The station connection attempt received a DND (Do Not Disturb) status from the line appearance.

Receiving Calls

When another user makes a WebRTC phone call to George Lau, who is already mapped to the AudioCodes 405HD, the AudioCodes 405HD does not ring, and the caller hears George Lau's voicemail box. However, user George Lau has not set any forwarding functions.

Thank you!
George Lau

Hi everyone,

I have a question regarding adding the AudioCodes 405HD to BYOC Cloud. The phone shows as operational and registered, and it has been added to the user George Lau, but I still cannot make or receive calls from it. Could someone provide me with some hints?

Making Calls

When I make a call from the user George Lau, who is already mapped to this AudioCodes 405HD and another WebRTC phone user, the following error is displayed, even though the receiving party is not in DND (Do Not Disturb) mode:

Call Error:
The station connection attempt received a DND (Do Not Disturb) status from the line appearance.

Receiving Calls

When another user makes a WebRTC phone call to George Lau, who is already mapped to the AudioCodes 405HD, the AudioCodes 405HD does not ring, and the caller hears George Lau's voicemail box. However, user George Lau has not set any forwarding functions.

Thank you!
George Lau

Hi everyone,

I have a question regarding adding the AudioCodes 405HD to BYOC Cloud. The phone shows as operational and registered, and it has been added to the user George Lau, but I still cannot make or receive calls from it. Could someone provide me with some hints?

Making Calls

When I make a call from the user George Lau, who is already mapped to this AudioCodes 405HD and another WebRTC phone user, the following error is displayed, even though the receiving party is not in DND (Do Not Disturb) mode:

Call Error:
The station connection attempt received a DND (Do Not Disturb) status from the line appearance.

Receiving Calls

When another user makes a WebRTC phone call to George Lau, who is already mapped to the AudioCodes 405HD, the AudioCodes 405HD does not ring, and the caller hears George Lau's voicemail box. However, user George Lau has not set any forwarding functions.

Thank you!
George Lau

Hi everyone,

I have a question regarding adding the AudioCodes 405HD to BYOC Cloud. The phone shows as operational and registered, and it has been added to the user George Lau, but I still cannot make or receive calls from it. Could someone provide me with some hints?

Making Calls

When I make a call from the user George Lau, who is already mapped to this AudioCodes 405HD and another WebRTC phone user, the following error is displayed, even though the receiving party is not in DND (Do Not Disturb) mode:

Call Error:
The station connection attempt received a DND (Do Not Disturb) status from the line appearance.

Receiving Calls

When another user makes a WebRTC phone call to George Lau, who is already mapped to the AudioCodes 405HD, the AudioCodes 405HD does not ring, and the caller hears George Lau's voicemail box. However, user George Lau has not set any forwarding functions.

Thank you!
George Lau