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  • 1.  Adding new Filters to Interactions UI

    Posted 07-17-2024 11:20
    No replies, thread closed.

    Is anyone adding additonal filters to the Interactions UI? For instance, someone has asked to be able to filter on the field 'keyname' in Participant Data available, but that filter is not shown in the Interactions view. He can see this data in the tables in A3S, but is asking if it's possible in the Cloud UI as well. Is it possible to add filters that are not already showing?


    #ArchitectureandDesign

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    Lisa Johnson
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  • 2.  RE: Adding new Filters to Interactions UI

    Posted 07-17-2024 11:30
    Edited by Vikki Papesh 07-17-2024 11:30
    No replies, thread closed.

    Being able to filter on participant data would be very helpful.  I realize the challenges in trying to display raw participant data, but to be able to enter a value in a box to search would be great.



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    Vikki Papesh
    Sr. Genesys Cloud Developer II
    Tandem Diabetes Care, Inc.
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