Legacy Dev Forum Posts

 View Only

Sign Up

Adding Values and Variables to the Drop down List

  • 1.  Adding Values and Variables to the Drop down List

    Posted 06-05-2025 19:10

    anushagsg | 2019-10-31 15:13:51 UTC | #1

    Hi Team ,

    We need to add Skill name (as display Variable ) and Skill Id (as Variable Value) to the drop down list in the Script . We can add the Skill id & name manually if it's size / count of skill is less than 10 . But , We have 100 Skills & need to upload(add) the same in drop down list . Instead of adding it manually ( we may miss some of the Skills & Id ) which is very time consuming .Is there any way to add it dynamically.

    Regards , Anusha Gowda


    tim.smith | 2019-10-31 16:08:23 UTC | #2

    The dropdown script component does not support a dynamic list of items. You can request new features at https://purecloud.ideas.aha.io/ideas.


    system | 2019-12-01 16:19:10 UTC | #3

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 6385