Becky_Powell | 2022-01-24 20:55:55 UTC | #1
7002b8fb-a175-4f14-b55c-e130f577a578.detaileventmigration_draft (2).xlsx|attachment (14.0 KB)
red = no equivalent in detail events green = exact match with a field of the same name yellow = heads up, the field name/usage is a bit different
anon28168572 | 2022-01-24 21:50:41 UTC | #2
Very helpful, thank you for providing this!
u3bjvgi | 2022-01-26 22:18:00 UTC | #3
Is there one consolidated Eventbridge event that provides data parity with the current conversationdetails api instead of multiple events?
Becky_Powell | 2022-01-26 22:23:13 UTC | #4
There is no single, consolidated event. Analytics detail events fire at key points during the conversation, so there will always be multiple events. Thank you!
TheRealKevinGlinski | 2022-02-09 12:50:34 UTC | #5
Are there timelines/plans on adding the missing fields? Specifically looking for dispositionAnalyzer and dispositionName for dialer calls.
Becky_Powell | 2022-02-09 19:57:23 UTC | #6
Hi Kevin, we will be introducing two new event types to capture conversation and flow metrics - but I don't belive that these will provide any new fields. I have added your request to add additional fields to the ADEs here: https://genesyscloud.ideas.aha.io/ideas/OP-I-1290
Thanks!
This post was migrated from the old Developer Forum.
ref: 13314