Are you in the East region? If you are in west, you need to replace all the mypurecloud.com stuff with usw2.pure.cloud or whatever region you are in. That should show in the browser URL when you log into Genesys Cloud.
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Robert Wakefield-Carl
ttec Digital
Sr. Director - Innovation Architects
Robert.WC@ttecdigital.comhttps://www.ttecDigital.comhttps://RobertWC.Blogspot.com------------------------------
Original Message:
Sent: 03-21-2024 04:37
From: Nuttapong Limadisai
Subject: ADFS connect single sign on with GC
I'm having trouble doing single sign on on GC.
configuration on GC
I got error as follows
#ConnectwithaCustomer(NEW)
#Implementation
#Integrations
#SystemAdministration
#Unsure/Other
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Nuttapong Limadisai
G-Able Public Company Limited
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