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Agent Interaction detail report using API's

  • 1.  Agent Interaction detail report using API's

    Posted 06-05-2025 18:04

    Aarif | 2024-04-29 10:39:42 UTC | #1

    Hello there,

    I need to know one detail related to reports: if it is possible to get agent metrics reports and queue metrics daily reports using Genesys pure cloud APIs, if yes, please provide the API end point URL details.


    system | 2024-05-30 10:40:29 UTC | #2

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 25963