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Hello.

I'm working with an embedded client in a web application. I need to send an alert to an agent from another application. What API can I use for this?

Best regards,
Igor

Hi Igor,

Could you provide a bit more detail on what type of alert you are looking to send?

For example, are you looking for a notification within the embedded client, a browser/desktop notification, a screen pop, or some other type of alert?

Thank you for your question.

My goal is to show the agent a text message. It's best to have the framework catch it and then create a message for the framework.

Best regards,
Igor