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  • 1.  Agentless SMS API Issue

    Posted 06-05-2025 18:19

    Lex_Yang | 2021-04-10 00:42:21 UTC | #1

    /api/v2/conversations/messages/agentless

    API response was ok and shows up under interactions, but the messages were not being delivered to cellphone numbers.

    Can someone check this API ASAP?


    Jerome.Saint-Marc | 2021-04-12 14:24:56 UTC | #2

    Hello,

    I would suggest to open a case with Genesys Cloud Care to investigate this issue. Customer data cannot be investigated via the forum.

    Regards,


    system | 2021-05-13 14:24:58 UTC | #3

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 10580