DAndre | 2023-06-15 18:48:07 UTC | #1
Hello, we are testing the Web Messaging feature and have noticed that we can't seem to paste copied images/screenshots into the chat area from the agent side, we can only attach saved image files.
However, we can paste copied images into the Genesys Chat here:
Would you happen to know why this is the case?
Dhruvi_Bhavsar | 2023-07-12 17:44:34 UTC | #2
Hi @DAndre, it is currently not supported. However, here is the feature idea for which you can vote - https://genesyscloud.ideas.aha.io/ideas/DIG-I-1144
system | 2023-08-11 17:45:20 UTC | #3
This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.
This post was migrated from the old Developer Forum.
ref: 20475