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  • 1.  AI integration

    Posted 5 hours ago

    Hi everyone,

    I need to integrate a Genesys Cloud IVR with an AI system hosted on a third-party application. Could anyone provide the steps or best practices for implementing this integration? Any documentation, examples, or guidance would be greatly appreciated.

    Thank you!


    #Architect
    #Archy
    #CXasCode
    #DataActions
    #EmbeddableFramework
    #Integrations
    #MobileMessenger
    #PlatformAPI
    #PlatformCLI
    #PlatformSDK
    #Scripts
    #Triggers
    #Uncategorized
    #WebMessaging

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    Mohamed Hassan Mohamed
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