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  • 1.  AI Reporting and QA capabilities

    Posted 07-22-2024 14:29
    Edited by Grace Brignola 07-24-2024 10:25
    No replies, thread closed.

    Hello I need help setting up AI reporting and automated QA services. I have tried to research where to set these up and have been greatly struggling to find what I need. Specifically how can I set up Speech and Text Analytics and the AI capabilities within.

     Please help!!!!


    #Reporting/Analytics

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    Grace Brignola
    Subaru of America
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  • 2.  RE: AI Reporting and QA capabilities
    Best Answer

    Posted 07-25-2024 15:27
    No replies, thread closed.

    Hello Grace,

    Welcome to the community! You may want to check out this page on speech and text analytics or request a demo.



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    Jason Kleitz
    Genesys - Employees
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