Hello Grace,
Welcome to the community! You may want to check out this page on speech and text analytics or request a demo.
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Jason Kleitz
Genesys - Employees
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Original Message:
Sent: 07-22-2024 14:28
From: Grace Brignola
Subject: AI Reporting and QA capabilities
Hello I need help setting up AI reporting and automated QA services. I have tried to research where to set these up and have been greatly struggling to find what I need. Specifically how can I set up Speech and Text Analytics and the AI capabilities within.
Please help!!!!
#Reporting/Analytics
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Grace Brignola
Subaru of America
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