Genesys Cloud - UI New Features

I know this is not necessarily related to the new UI, but it is UI-related. 

Is there a way to increase the size of the interaction notification Alerts, in Genesys, without changing the PC text size or scaling?

Asking for a friend... 😁

Hi Nicki,

From what I could find, I do not think there is a native Genesys Cloud setting to increase the size of the interaction alert itself without using browser zoom or OS/display scaling. The notification settings I could see are more around ringing, pop-up/system notifications, and alert volume rather than alert size.

You could try Show system notification for alerting interactions or Allow Pop-up Notifications if the goal is to make the alert more noticeable, but I'm not seeing a specific size/font control in Genesys.

This may also be a good one to raise in the Ideas Portal if there is a need for more accessible / more visible interaction alerts.

Hope this helps.