Francesco_Sorace | 2021-02-04 15:57:40 UTC | #1
Hi everyone. I need help of "Allow IP Addresses " feature of Purecloud.
Here some questions:
- Who applies the configuration by entering the CIDR list remains logged in to Purecloud Admin in order to disable / delete the functionality in case of problems or after clicking on the "Save" button the user is logged out?
- If I know olny my public IP address and I don't know the default gateway, can I calculate CIDR list?
- If one day my IP address changes and I can't to logged in to Purecloud Admin, Can genesys support resolve this issue disabling the feature ?
thanks a lot Francesco
Jerome.Saint-Marc | 2021-02-04 16:11:08 UTC | #2
Hello,
1 - A user in your org (role Admin) applies this configuration
See here for information: https://help.mypurecloud.com/articles/allow-ip-addresses/
General configuration and setup questions are best suited to the Genesys Cloud Community Forum. This forum is specific to API usage and customizations.
Regards,
system | 2021-03-07 16:11:09 UTC | #3
This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.
This post was migrated from the old Developer Forum.
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