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  • 1.  AMA - Dashboard "Auto Refresh"

    Posted 03-22-2023 13:41
    No replies, thread closed.

    Hey @Shelby Cronk I moved your question about dashboards to its own thread:

    On Dashboards, will the beta "auto refresh" even historic counts i.e. answer an abandon, to the current moment, or will it continue to require a manual refresh (click out and then back in). Do you have a better recommendation to see the most updated information in the historic dashboard widgets?  What is the auto-refresh time?


    #Reporting/Analytics
    #Roadmap/NewFeatures

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    Matt Lawson
    Genesys - Employees
    Online Community Manager
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  • 2.  RE: AMA - Dashboard "Auto Refresh"

    Posted 03-22-2023 13:46
    No replies, thread closed.

    @Shelby Cronk all the data on the dashboards is auto-refreshed, typically with a refresh rate of a couple of seconds. There is no need to manually refresh for the dashboards to show up to date data.



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    Nikhil Ponnam
    Principal Product Manager, Genesys Cloud CX
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