@Shelby Cronk all the data on the dashboards is auto-refreshed, typically with a refresh rate of a couple of seconds. There is no need to manually refresh for the dashboards to show up to date data.
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Nikhil Ponnam
Principal Product Manager, Genesys Cloud CX
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Original Message:
Sent: 03-22-2023 13:40
From: Matt Lawson
Subject: AMA - Dashboard "Auto Refresh"
Hey @Shelby Cronk I moved your question about dashboards to its own thread:
On Dashboards, will the beta "auto refresh" even historic counts i.e. answer an abandon, to the current moment, or will it continue to require a manual refresh (click out and then back in). Do you have a better recommendation to see the most updated information in the historic dashboard widgets? What is the auto-refresh time?
#Reporting/Analytics
#Roadmap/NewFeatures
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Matt Lawson
Genesys - Employees
Online Community Manager
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