Hi Jukina,
Sorry just saw your note.
@Daniel Chapdelaine is our Forecasting WFM Product Manager in this space and will reach out to you to organize a time.
Cheers
Cam
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Cameron Smith
VP, Product Management - Workforce Engagement Management
cameron.smith@genesys.com------------------------------
Original Message:
Sent: 03-04-2022 15:53
From: Jukina Emperator
Subject: AMA: Outbound Forecasting
When is a feasible time for us to meet 1:1?
Thanks
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Jukina Emperator
The Coca-Cola Company - BSNA
Original Message:
Sent: 03-03-2022 17:06
From: Cameron Smith
Subject: AMA: Outbound Forecasting
Hi Jukina
We are looking for customers to work with us on requirements. If you feel you can contribute please let us know and we would love to meet 1:1 to discuss your needs.
Cheers
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Cameron Smith
VP, Product Management - Workforce Engagement Management
cameron.smith@genesys.com
Original Message:
Sent: 03-03-2022 15:28
From: Jukina Emperator
Subject: AMA: Outbound Forecasting
Is there anything on the horizon for outbound forecasting in Genesys Cloud?
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Jukina Emperator
The Coca-Cola Company - BSNA
Original Message:
Sent: 08-11-2021 10:54
From: Jay Langsford
Subject: AMA: Outbound Forecasting
Specifically for Decisions?
For Genesys Cloud the following product idea covers outbound support for forecasting and scheduling: https://genesyscloud.ideas.aha.io/ideas/CLWFO-I-23
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Jay Langsford
VP, R&D
Original Message:
Sent: 08-11-2021 10:07
From: Jukina Emperator
Subject: AMA: Outbound Forecasting
Currently, there isn't a place to include outbound into the short-term forecast based on past trends. Is there anything on the roadmap to change this any time soon?
#Forecasting/Decisions
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Jukina Emperator
The Coca-Cola Company - BSNA
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