A place to ask questions, connect with others, and stay in the know
The new Analytic Dashboards enhance the current functionality with the powerful features, enabling users to build performance dashboards quickly and easily.
Some key features included in this experience are:
Starting March 1st, you can register for the Dashboard Beta in the Beta HQ Community.
Have questions about the release? Join us in the Genesys Cloud CX community for an AMA currently scheduled for March 22nd.
Learn more about the release in the Q&A Show's Breaking News segment.
Check out the Genesys Knowledge Network - your all-in-one access point for Genesys resources
Every year, Genesys® orchestrates more than 70 billion remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service℠, our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty.