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  • 1.  Analytics > reportingTemplate > All Permissions

    Posted 03-19-2025 12:13
    No replies, thread closed.

    I am new to Genesys.  What does Analytics > reportingTemplate > All Permissions allow you to do?  Is it different Performance Workspace?  Is there separate permissions for someone who only runs reports for the call center?    


    #Metrics

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    Lindsy Frank
    n/a
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  • 2.  RE: Analytics > reportingTemplate > All Permissions
    Best Answer

    Posted 03-19-2025 12:47
    No replies, thread closed.

    Hi Lindsy,

    I think this may be related to the old canned reports that have been deprecated.  I will continue to investigate, but I cant find anything else that requires that permission as this time.



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    Sam Jillard
    Online Community Manager/Moderator
    Genesys - Employees
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    Original Message


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