Leigh_Ashall | 2023-11-06 11:42:42 UTC | #1
Hi All,
I have a whatsapp setup which works fine. However, I am trying to setup a function where I can announce to the end user that "Agent X" has joined the chat. I tried the leverage the below API via a script however, I cannot actually get the API the work.
Trying to run the following API but keep getting the below error, anyone seen this?
API: POST /api/v2/conversations/messages
Error: ==== { "message": "The whatsapp.on.behalf.of.queue.pure-2802 feature is not available", "code": "not.implemented", "status": 501, "contextId": "6596788b-941d-4b8f-988b-279e7fc00f38", "details": [], "errors": [] }
Jerome.Saint-Marc | 2023-11-06 13:49:18 UTC | #2
Hello,
I assume this is because this feature is not yet released. It seems to correspond to this Genesys Cloud Idea which is still tagged as "In Development".
Regards,
Atul_Nulkar | 2023-11-06 14:07:54 UTC | #3
HI Jerome and Leigh - yes that is correct. The feature is not yet released, hence the error. We are targeting a GA release on Dec 6th. If we are able to get this to a Beta release sooner, will communicate that in the Idea portal.
system | 2023-12-06 14:08:08 UTC | #4
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