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  • 1.  anyone else run into people reporting they cannot delete exports in their inbox?

    Posted 07-24-2024 13:11
    No replies, thread closed.

    We have reports coming that started this Monday where the scheduled exports show up in the in box, but they cannnot delete them.  Might be browser related, not sure.  Just curious if anyone else has run into this?


    #Omni-ChannelDesktop/UserInterface
    #Reporting/Analytics
    #Unsure/Other

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    Kyle Horton
    SAGE GLOBAL SERVICES LIMITED
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  • 2.  RE: anyone else run into people reporting they cannot delete exports in their inbox?

    Posted 07-24-2024 13:26
    No replies, thread closed.

    Glad I'm not the only one.  It's happening within the Desktop Application as well.  



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    Jason Tripp
    Independent Health Association, Inc.
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  • 3.  RE: anyone else run into people reporting they cannot delete exports in their inbox?

    Posted 07-26-2024 08:32
    No replies, thread closed.

    Yes. Same issue.



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    Bruce Lambert
    Bright Horizons Family Solutions LLC
    GCP
    ------------------------------

    Original Message


  • 4.  RE: anyone else run into people reporting they cannot delete exports in their inbox?
    Best Answer

    Posted 07-24-2024 16:28
    No replies, thread closed.

    Hello Kyle, 

    I this sounds like a bug, I would open a Customer Care support case so this can be looked at and escalated through the proper channels. 



    ------------------------------
    Cameron Tomlin
    Online Community Manager/Moderator
    Genesys - Employees
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