Genesys Cloud - Main

Kia ora everyone

I am the Quality Analyst and Queue Administrator within NZME and would love to meet up with anyone (or at least get some contact info) in Auckland who does any of the following in Genesys Cloud (pure cloud solution).

Forecasting within WFM

Web Messenger Architect

Need someone to share ideas with and possibly learn from.

Hi Clare

Good to see another Kiwi on here. I am unfortunately Dunedin based, but I know there are some Aucklanders lurking about on here.

If you are a looking for anyone to bounce ideas off, or help problem solve, that is what this community can help with. Post away, you will always find people happy to help.

Personally, not a WFM expert, but check out the WFM community as well. Architect flows, that I am happy to talk about.

Thank you so much : )

Hi Clare, I'm one of the Auckland lurkers.  Feel free to reach out, and as Anton says there's a good bunch on the forums here.  I've been around the community a bit but I still reach out for help or to vent my frustration :)

Thank you so much : )