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  • 1.  API

    Posted 12-16-2022 16:19
    No replies, thread closed.
    hello community

    I'm trying to invoke a Genesys API, but I can't locate the communicationId parameter


    Could you help me?
    #Reporting/Analytics
    #Unsure/Other

    ------------------------------
    Juan Ayala
    Promotora Kranon S.A. de C.V.
    ------------------------------


  • 2.  RE: API

    Posted 12-16-2022 17:04
    No replies, thread closed.
    Hi

    Use GET request to /api/v2/conversations/{conversationId} API. You will find communicationId listed under the participant's interaction type


    Cheers
    Zubair

    ------------------------------
    Muhammad Zubair Awan
    ------------------------------

    Original Message


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