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API call that can extract the batch of interactions with attributes from a single date

  • 1.  API call that can extract the batch of interactions with attributes from a single date

    Posted 06-05-2025 18:22

    Dontel_Boulware | 2022-05-23 13:33:52 UTC | #1

    We can run the Interactions report from the Workspace in Genesys Cloud to include all of the custom attributes into a CSV file, but that would involve manual triggers each day to get that information. The crux of my question is to determine the API call that can extract the batch of interactions with attributes from a single date. Can you provide details for that?


    Eos_Rios | 2022-06-01 18:12:40 UTC | #2

    POST /api/v2/analytics/conversations/details/jobs

    But you will have not have all the attributes for a given date unless that date is further than back than GET /api/v2/analytics/conversations/details/jobs/availability


    system | 2022-06-23 14:19:49 UTC | #3

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 14837