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  • 1.  API Course Expired Enrollment

    Posted 20 days ago

    Hi everyone,

    The Genesys Cloud API course I was taking has suddenly expired (screenshot below).

    I've been enjoying the course so far, but seeing this today was frustrating. Does anyone know where else I can study this material? Or is there other way to do this course? prefer self-study over e-learning videos.


    #Training
    #Other/NotSure

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    Bruno Mascitti
    Telecom Engineer
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  • 2.  RE: API Course Expired Enrollment

    Posted 20 days ago
    Edited by Maria Davidson 20 days ago
    Hi Bruno,
     
    I'm Maria, the Product Manager responsible for the API learning content.
     
    I checked the API Self-Study course today and can confirm that it is still active and available. We recently made an update to the course, so it's possible you're seeing a caching or session-related issue.
     
    Could you try the following?
     
    • Refresh the page.
    • Sign out of Education and sign back in.
    • Clear your browser cache or try an incognito/private browsing window.
    • Verify that your subscription is still active.
     
    If you're still seeing the expiration message after trying those steps, please let me know and I'll investigate further.
     
    Thanks for bringing this to our attention! 


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    Maria Davidson
    Product Manager, Genesys Beyond
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