wchavez | 2021-01-22 15:53:01 UTC | #1
Good afternoon, Forum:
In order to download all the conversations recordings, including archived ones, Would you please tell me which of the API endpoints I need to use for?
Thank you so much in advance. Cordially yours, William Martín Chávez González
wchavez | 2021-01-20 21:41:51 UTC | #2
Our team is using the following, but is not sure if those download the archived ones:
/api/v2/recording/batchrequests Submit a batch download request for recordings. Recordings in response will be in their original format/codec - configured in the Trunk configuration.
/api/v2/recording/batchrequests/{jobId} Get the status and results for a batch request job, only the user that submitted the job may retrieve results
api/v2/conversations/{conversationId}/recordingmetadata Get recording metadata for a conversation. Does not return playable media.
Thank you.
system | 2021-02-20 21:41:53 UTC | #3
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