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  • 1.  API for Bulk Import Users in to PureCloud Directory

    Posted 11-21-2019 13:14
    No replies, thread closed.
    Hi all,

    Is there a API to Bulk Import the Users in to PureCloud Directory (external or organization contacts)

    Thanks in advance for your answer!

    Regards,
    Raj

    #Integrations
    #SystemAdministration
    #Unsure/Other

    ------------------------------
    Ratnarajah Rajkumar
    SPIE ICS AG
    ------------------------------


  • 2.  RE: API for Bulk Import Users in to PureCloud Directory

    Posted 11-26-2019 22:03
    No replies, thread closed.
    Under Directory/External Contacts select Add+ -> Bulk CSV Import . An example format can be downloaded from the Bulk CSV Import window

    ------------------------------
    Mike Hardie
    CALLSCAN AUSTRALIA PTY. LTD.
    ------------------------------

    Original Message


  • 3.  RE: API for Bulk Import Users in to PureCloud Directory

    Posted 11-27-2019 02:26
    No replies, thread closed.

    Hi Mike,

    Thanks for your reference.
    We are looking for an automatable solution.
    If the bulk import through PureCloud API is feasible, it would be easier.

    Best regards,
    Raj




    ------------------------------
    Ratnarajah Rajkumar
    SPIE ICS AG
    ------------------------------

    Original Message


  • 4.  RE: API for Bulk Import Users in to PureCloud Directory

    Posted 11-27-2019 16:43
    No replies, thread closed.
    You can use the /api/v2/externalcontacts/contacts API
    see https://developer.mypurecloud.com.au/developer-tools/#/api-explorer

    ------------------------------
    Mike Hardie
    CALLSCAN AUSTRALIA PTY. LTD.
    ------------------------------

    Original Message


  • 5.  RE: API for Bulk Import Users in to PureCloud Directory

    Posted 11-27-2019 17:24
    No replies, thread closed.
    I have seen that, but I am not sure that you can add more than one contact at a time.

    ------------------------------
    Ratnarajah Rajkumar
    SPIE ICS AG
    ------------------------------

    Original Message


  • 6.  RE: API for Bulk Import Users in to PureCloud Directory

    Posted 12-03-2019 14:19
    No replies, thread closed.
    You would have to build an array and import the users by iterating through the array. I have seen it done using a .yaml file which holds each user's settings.

    You should probably post in the forum on developer.mypurecloud.com to get help with creating something like that.

    ------------------------------
    George Ganahl GCP (PureCloud) ICCE
    Principal Technology Consultant
    Genesys
    ------------------------------

    Original Message


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