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I'd like to bulk export the info about agents listening to voice recordings. 

The service mapping quality doesn't appear to contain the "read" action on the entity type "Recording".

So how would I get that info through the /api/v2/audits endpoints?

#PlatformAPI

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Adriaan Bogaerts
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Hi Adriaan.

In my org, when I query GET /api/v2/audits/query/servicemapping I get a response with 'services' containing "Quality", that has 'entities' containing "Recording", that has 'actions' containing "Read". Is that not what you get?

Nick.

Yes, you're right. It does give results. 

Thanks.