Yes, you're right. It does give results.
Thanks.
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Adriaan Bogaerts
oikhisfkksdf
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Original Message:
Sent: 09-05-2025 00:14
From: Nick Tait
Subject: API on Audit trail - service mapping "Quality"
Hi Adriaan.
In my org, when I query GET /api/v2/audits/query/servicemapping I get a response with 'services' containing "Quality", that has 'entities' containing "Recording", that has 'actions' containing "Read". Is that not what you get?
Nick.
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Nick Tait
Genesys Consultant
Original Message:
Sent: 09-03-2025 09:05
From: Adriaan Bogaerts
Subject: API on Audit trail - service mapping "Quality"
I'd like to bulk export the info about agents listening to voice recordings.
The service mapping quality doesn't appear to contain the "read" action on the entity type "Recording".
So how would I get that info through the /api/v2/audits endpoints?
#PlatformAPI
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Adriaan Bogaerts
oikhisfkksdf
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