Genesys Cloud - Main

Hi everyone,

I am checking to see if there is a way to use the API to make a change to a trunk configuration using PUT or POST and asking here if anyone can provide a link to the API library where they would exist, if they do.

Thanks
Gene

#Integrations
#Telephony

------------------------------
Gene Reynolds
Blackchair Software Ltd.
------------------------------

Hi Gene,

First of all, for API, SDK, or development related questions, those are probably better posted on the Genesys Cloud Developer Center Forum: https://developer.genesys.cloud.

That said, please visit the API Explorer on the Developer Center: https://developer.genesys.cloud/devapps/api-explorer and search for "trunkbasesettings".  That should filter the list down the the GET, PUT, and POST commands available to manipulate a trunk.

It can also be useful to log into Genesys Cloud, bring up the browser's developer tools and watch the Network traffic when you make updates to a trunk.  That will help you understand how Genesys calls those APIs.

Cheers,

------------------------------
Jim Crespino
Senior Director, Developer Evangelism
Genesys
https://developer.genesys.com
------------------------------