RogierBosch | 2017-03-24 10:27:17 UTC | #1
Hi,
Is there a way you can change the status of another user to Off-Queue?
Sometimes I see an user 'On Queue' but the user isn't in the office. (user closed browser and didn't set off-queue)
tim.smith | 2017-03-24 14:50:27 UTC | #2
You can use PATCH /api/v2/users/{userId}/presences/{sourceId} to change a user's presence.
system | 2017-08-28 19:33:19 UTC | #3
This post was migrated from the old Developer Forum.
ref: 1098