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API to find specific agent status in queue

  • 1.  API to find specific agent status in queue

    Posted 06-05-2025 18:32

    Kaviya_V | 2024-08-25 14:08:50 UTC | #1

    Hi Team,

    Please let me know, Is there any API available in Genesys Cloud to find the Specific Agent routing Status in Specific Queue?

    Thanks & Regards, Kaviya

    Ebenezer_Osei | 2024-08-26 15:48:52 UTC | #2

    Hi,

    This endpoint should cover your usecase: https://developer.genesys.cloud/devapps/api-explorer#get-api-v2-routing-queues--queueId--members

    system | 2024-09-25 15:49:47 UTC | #3

    This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.

    This post was migrated from the old Developer Forum.

    ref: 28464



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